Delivery & Shipping Policy

Last updated: August 13, 2026

Dawmly is a digital software-as-a-service (SaaS) product. We do not sell or ship any physical goods. There are no shipping fees and no delivery waiting periods for physical items.

1. What is delivered

When you subscribe to a Dawmly paid plan, you receive access to our digital services, which include:

Web dashboard — accessible immediately at app.dawmly.com via any modern web browser.
Android app — downloadable from Google Play.
iOS app — downloadable from the App Store.

2. Delivery timing

Service access is delivered instantly and automatically upon successful payment confirmation:

Your account is upgraded to the subscribed plan level immediately after payment is confirmed.
A confirmation email is sent to your registered email address within a few minutes of a successful transaction.
If you do not receive a confirmation email within 15 minutes, please check your spam folder or contact us.

3. No physical shipping

Dawmly does not manufacture, sell, or ship any physical products. No shipping charges apply to any Dawmly subscription. You will never be asked to pay a delivery fee.

4. Access requirements

To use the Dawmly service you need:

An internet connection.
A modern web browser (for the web dashboard) — Chrome, Edge, Firefox, or Safari.
An Android 8.0+ or iOS 14+ device (for the mobile app).

No additional software installation is required beyond the mobile app download from the relevant app store.

5. Service availability

Dawmly targets 99.9% uptime. Scheduled maintenance windows, when required, are announced in advance at status.dawmly.com.

6. Problems receiving access

If your subscription is active but you are unable to access the service, please contact us immediately:

Email: hello@dawmly.com
Phone / WhatsApp: +20 128 817 8821

We respond to support requests within one business day.

7. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.